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privacy policy

Security & Privacy

In order to protect the privacy of our customers, Monicas Bag will never share information with any third party sites. Our practice will always aim to protect and safeguard the customer and will only be used to help us serve you better.


Shipping

Orders received on or before 2:00pm (EST) are guaranteed to be shipped out on the same day (weekend and holiday excluded). All orders made after 2:00pm will be sent out the following day. Shipments will be sent out via U.P.S.


Cancellation

Cancellation of a shipment may not be requested if the shipment has already been picked up by U.P.S.


Claims & Return

All Sales are final.

Claims on all returns must be requested within 14days after your package has been received.

Returns will only be accepted if merchandise is found to be defective in workmanship, material or items were wrongfully sent. All return items must be in their new condition (tag included). Refunds are made in the same way you originally paid. Shipping charges are not refundable.